Section 3.1 Demonstrate your acquired knowledge about Organizational Processes and Procedures. This will demonstrate your proficiency for section 3.1 of the Network+ 10-009 objectives. 1 / 25 What should be updated first when a new network device is added to a production environment? Layer 3 diagram Heat map Asset inventory and configuration documentation EOL documentation 2 / 25 What is a primary function of a service request tracking system? Track MAC addresses Document and monitor change approval processes Log firmware updates Manage asset lifecycle 3 / 25 A company wants to track DHCP scopes and prevent duplicate assignments. What tool should they use? IP address management Heat map Configuration baseline Logical diagram 4 / 25 Which of the following documents would help identify whether a device is still under warranty? Patch notes Asset inventory SLA Rack diagram 5 / 25 What is a cable map used for? Showing IP address use by subnet Documenting cable paths between network components Displaying VLAN assignments Tracking firmware versions 6 / 25 What is a key benefit of using a structured change management process? Reduced risk of downtime due to unplanned changes Faster software updates Avoidance of rack overloading Prevents warranty expiration 7 / 25 What component of lifecycle management ensures that outdated equipment is not kept in production? Heat map Change log End-of-Life (EOL) tracking Patch management 8 / 25 Which configuration management concept ensures consistency across deployed systems? IPAM Baseline configuration Rack diagram SLA 9 / 25 What type of documentation would track the license expiration of installed software? SLA Cable map Asset inventory Layer 1 diagram 10 / 25 Which of the following would NOT be part of a physical diagram? Cable routing Subnet boundaries Device rack positions Patch panel connections 11 / 25 In configuration management, what is the primary purpose of maintaining backup configurations? For vendor support purposes To validate SLAs To restore systems in case of failure or misconfiguration To audit IP address usage 12 / 25 Which of the following tasks occurs during the decommissioning process? Patching the OS Renewing the SLA Performing a wireless heat map Securely wiping and disposing of retired equipment 13 / 25 What distinguishes a golden configuration? It includes all expired licenses It is a pre-approved, tested configuration used across all systems It contains Layer 1 physical details It tracks warranty status 14 / 25 Why is a baseline configuration important in configuration management? It tracks cable types used in wiring closet It serves as a known-good starting point for troubleshooting and auditing It defines physical rack locations It maps MAC addresses to IPs 15 / 25 Which type of documentation would include both patch levels and OS versioning? Logical diagram Rack diagram Software management record Heat map 16 / 25 What is the primary risk of using End-of-Support (EOS) software in production? Increased license cost No more security patches or bug fixes Overlapping warranties Frequent software crashes 17 / 25 What is the significance of an End-of-Life (EOL) notice from a vendor? The software is now open source The product will no longer receive enhancements or future updates The product cannot be used in production A new version must be deployed immediately 18 / 25 Which document is MOST helpful when troubleshooting poor wireless coverage in a building? Rack diagram Asset inventory Wireless survey/heat map SLA 19 / 25 Which of the following provides measurable uptime and performance expectations between a provider and customer? Service-Level Agreement (SLA) Change control document Logical diagram Baseline configuration 20 / 25 What’s the purpose of an IP address management (IPAM) system? Manage DNS queries Visualize wireless coverage Track and assign IP addresses across networks Monitor bandwidth usage 21 / 25 Which layer of a network diagram focuses on the physical layout of cables and connections? Layer 1 Layer 2 Layer 3 Logical 22 / 25 A technician needs to locate a switch in a specific rack. What document should they refer to? Logical diagram Cable map Rack diagram SLA 23 / 25 What type of network diagram would show IP address assignments and VLAN configurations? Layer 1 Rack diagram Layer 3 Heat map 24 / 25 What type of documentation would include device make, model, serial number, and current OS version? Cable map Asset inventory Change request log SLA report 25 / 25 Which of the following BEST describes a logical network diagram? A diagram showing the physical placement of devices and cables A flowchart of IT support request handling A representation of network topology including subnets and routing paths A blueprint showing server rack elevations Your score is 0% Restart quiz Return to CompTia N+ 10-009 Objectives
